Sales Policy

Effective Date: January 8, 2025

Welcome to Zenithunie, a high-end sports equipment store accessible at zenithunie.com. This Sales Policy outlines the terms and conditions governing the sale of our products and services. By purchasing from Zenithunie, you agree to be bound by these terms.

Our Commitment to Quality and Service

At Zenithunie, we are dedicated to offering premium sports equipment and a seamless shopping experience. We aim for transparency and fairness in all our business operations. Please carefully review this Sales Policy before placing an order.

Product Information

We strive to provide accurate and complete product information on our website, including descriptions, images, specifications, and pricing. However, please be aware of the following:

  • Product Descriptions: While we aim for accuracy, product descriptions may contain minor errors or omissions. We reserve the right to correct any such errors without prior notification.

  • Product Images: The images displayed on our website are for illustrative purposes only. Actual products may vary slightly in appearance. We endeavor to ensure that images accurately represent the product’s color and appearance.

  • Product Availability: We strive to keep our inventory updated. However, product availability may vary, and we cannot guarantee that all products will be in stock at all times. If a product is unavailable after an order is placed, we will contact you promptly to discuss options, such as a refund or an alternative product.

  • Pricing: We reserve the right to change product prices at any time without prior notice. All prices are in US dollars and do not include applicable taxes or shipping fees, which will be calculated at checkout. We are not responsible for any pricing errors on the website; however, we will correct these as soon as possible, and you will be notified of any relevant changes to your order.

Ordering Process

To place an order, please follow these steps:

  1. Browse Our Products: Explore our product catalog on zenithunie.com.

  2. Add to Cart: Select the product(s) you wish to purchase and add them to your shopping cart.

  3. Review Your Cart: Review the items in your cart to ensure you have selected the correct products and quantities.

  4. Proceed to Checkout: Click on the checkout button to proceed to the order summary.

  5. Provide Shipping Information: Enter your shipping address, contact information, and any other required details.

  6. Choose Your Payment Method: Select your preferred method of payment. We accept various payment methods, including credit cards, debit cards, and other secure payment gateways.

  7. Place Your Order: Review your order and confirm it by clicking the “Place Order” button.

  8. Confirmation: You will receive an order confirmation email with your order number and details of your purchase.

Payment Terms

We accept the following payment methods:

  • Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover.

  • Debit Cards: We accept debit cards from major banks.

  • Other Payment Gateways: We may offer other secure payment gateways.

All payments are processed securely through our third-party payment processor. Your payment details are encrypted to ensure your financial information is protected.

Shipping and Delivery

We aim to process and ship all orders promptly. Please consider the following information regarding shipping:

  • Shipping Timeframes: Delivery timeframes vary based on your location and shipping method selected during checkout. Please allow for standard processing times before your order is shipped.

  • Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping location. These costs will be displayed at checkout.

  • International Shipping: We offer international shipping to select countries. International shipping times and costs may vary. You are responsible for paying all applicable customs duties, taxes, or fees.

  • Delivery: We are not responsible for delays caused by carriers, weather conditions, or other factors beyond our control. Please track your order using the provided information for updates on delivery.

Order Cancellation and Modifications

  • Cancellation: You can request to cancel your order within 24 hours of purchase. Contact us immediately at info@zenithunie.com or by phone at (925) 206-4121 to request a cancellation. We will do our best to accommodate your request; however, if your order has been processed and shipped, it cannot be cancelled.

  • Modifications: You may request to modify your order, such as shipping address or items, within 24 hours of purchase. We will do our best to accommodate your request; however, we cannot guarantee modifications if your order has already been processed or shipped.

Returns and Exchanges

Please refer to our separate Refund and Return Policy for comprehensive details on our return and exchange procedures.

Limited Warranty

We offer a limited warranty on select products that covers manufacturing defects. The specific terms of the warranty are included with the product or on our website. The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.

Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or the inability to use our products, even if we have been advised of the potential for such damages. Our liability will not exceed the amount you paid for the product in question.

Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Changes to This Sales Policy

We may update this Sales Policy from time to time. All changes will be posted on this page, and the effective date will be updated. We recommend reviewing this policy periodically.

Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us: