Shipping Policy
Effective Date: January 8, 2025

At ZenithUnie, we are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy for details on shipping methods, costs, and timelines.

1. Shipping Methods and Delivery Times

We offer multiple shipping options to suit your needs:

  • Standard Shipping: 5–7 business days within the United States.
  • Expedited Shipping: 2–3 business days within the United States.
  • International Shipping: Delivery times vary depending on the destination, typically 7–14 business days.

2. Shipping Costs

  • Standard Shipping: Calculated based on the order’s weight, size, and destination.
  • Free Shipping: Available for orders over $50 within the United States.
  • Expedited Shipping: Additional charges apply based on the selected option.

Shipping costs will be displayed during checkout before you confirm your order.

3. Order Processing

  • Orders are processed within 1–2 business days after payment is received.
  • A confirmation email with tracking information will be sent once your order ships.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your package’s status on the carrier’s website.

5. Shipping Restrictions

  • We currently ship to all 50 U.S. states and select international destinations.
  • We do not ship to P.O. Boxes or APO/FPO addresses for certain carriers.
  • Some oversized or restricted items may require additional handling or shipping fees.

6. International Shipping

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
  • These fees are not included in the shipping costs and must be paid upon package delivery.

7. Shipping Delays

While we aim for timely deliveries, unforeseen delays may occur due to:

  • Weather conditions.
  • Carrier delays.
  • Holiday shipping volumes.

If your order is delayed, please contact us for assistance.

8. Damaged or Lost Items

  • If your order arrives damaged or is lost in transit, notify us within 7 days of receiving your package.
  • We will work with the carrier to resolve the issue through a replacement or refund.

9. Contact Us

For any shipping-related questions, please contact our team:
Address: 600 Wilbur Ave #APT 1008, Antioch, California (CA), United States
Phone: (925) 206-4121
Email: info@zenithunie.com
Website: zenithunie.com